Shipping policy
What Is A Business Day?
Business days are Monday through Friday, excluding federal holidays when the postal service is closed. The USPS holiday calendar is available for reference. Saturday and Sunday are not considered business days.
What Are The Delivery Times?
- Delivery occurs between 6:00 AM and 10:00 PM EST on weekdays.
- Estimated delivery times are:
| Destination | Service | Estimated Transit Time |
|---|---|---|
| Canada | UPS, FedEx, or Canada Post | 3 - 5 business days |
| United States | UPS or FedEx | 3 - 10 business days |
| UK & Europe | Royal Mail, DPD, UPS | 3 - 10 business days |
| International | UPS, FedEx | 10 - 15 business days |
| Australia | Startrack, UPS | 3 - 7 business days |
What If I Am Absent During Delivery?
- If you are unavailable, the courier will leave a notice for you to reschedule or pick up your parcel at your local post office or courier facility.
What If My Purchase Is Returned To Sender?
- US Orders: If a return occurs, we will contact you to verify your address.
- If unable to contact you within 5 business days, the refund will be processed for the purchase minus the original shipping and any return shipping fees.
How Can I Track My Shipment?
- Once shipped, if you provided an email address, you will receive a confirmation email with a tracking link.
What About Pre-Order Items?
- Orders containing pre-order items will be shipped together once all products are available.
- To receive in-stock items immediately, place separate orders for those items.
Free Shipping Restrictions
- Promotion for free shipping applies only to qualifying orders as advertised.
- Some products or destinations may not qualify for free shipping.
- Shipping to remote regions will be calculated during checkout based on logistics and distance.
Customs & International Fees
- We ship DUTY UNPAID (DDU) internationally.
- Customers are responsible for all customs duties, taxes, and import fees upon arrival, paid directly to your local customs authorities.
- We are not responsible for delays due to customs processing or unforeseen charges.
Address & Order Changes
- Please verify your shipping address carefully before submitting your order.
- To update your address, contact us immediately at RainerDauteuil8373@outlook.com.
- Changes after shipment are not guaranteed.
- Incorrect addresses that result in return will incur additional reshipping fees.
Order Cancellation & Modification
- To cancel or modify an order, contact us promptly at RainerDauteuil8373@outlook.com.
- We will strive to accommodate your request but cannot guarantee changes once the order is processed or shipped.
- Orders placed as a guest are not linked to an account and cannot be modified after purchase; only registered accounts can manage orders through your dashboard.
Contact Information
- Trade Name: Innovation FuryLIMITED
- Phone Number: +44 7826917909
- Email: RainerDauteuil8373@outlook.com
- Physical Address: Barákova 602/72, 326 00 Plzeň-město, Czechia